Crisis creates opportunity

Fortune’s Geoff Colvin says economic downturns shake up the competitive order.

Social Media Revolution

by Robin Grant

“Is Social Media a fad or the biggest shift since the Industrial Revolution?”

The Scientific Method


by Seth Godin

In most interactions, we take a defensive posture. We try to defend the brand, or our turf or our job. The problem with defense is that it’s static. Read more

The Ethics Imperative in Social Media


by Chris Brogan

First, my simple measure of what is ethical and what is not, as told to me by a professor in the late 1990s: “If you don’t want to talk about it with your family at the dinner table,… Read more

Death spiral!


by Seth Godin

You’ve probably seen it. The fish monger sees a decline in business, so they have less money to spend on upkeep and inventory, so they keep the fish a bit longer and don’t clean up as often, so of course, business declines and then they have even less money… Read more

Communications Catalyst

David Mullen on PR, Integrated Communications and Social Media

Are you using social media to expand your network and connect with new people? Maybe you’d like to increase the opportunities for your company to interact with customers. Read more

Social Media Does Increase Revenues $$

So, here’s the big one, does spending on social media really pay back? A fresh MBA graduate from MIT, Niki Gomez, passing through London and We Are Social on her way to Mumbai, gives her views… Read more

Let the audience talk to each other

We are social

In a world where media is global, social, ubiquitous and cheap. In a world of media where the former audience are now increasingly full participants. In that world, media is less and less often about crafting a single message to be consumed by individuals and is more and more often a way of creating an environment for convening and supporting groups… Read more

Malcolm is wrong

By Seth Godin

I’ve never written those three words before, but he’s never disagreed with Chris Anderson before, so there you go.

Free is the name of Chris’s new book, and it’s going to be wildly misunderstood and widely argued about… Read more

Getting social: Four easy tips

So you want your employees to be your social-media advocates?
It’s surprising more companies don’t do this, noted Josh Bernoff, co-author of Groundswell and senior VP-idea development at Forrester Research, in an e-mail interview… Read more